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Frequently Asked Questions

  1. I need to find information about something.
  2. I have a service or non-physical product.
  3. I have a large inventory to sell which requires negotiation.
  4. How do I get a refund?
  5. I am a seller. What can I do to increase my sales?
  6. How can I remove my email address?
  7. What can I do to appear on your home page?
  8. How can I add description and images?


I need to find information about something.

I have a service or non-physical product.

I have a large inventory to sell which requires negotiation.

You can post an item on Sell The Antiques with the purpose of Direct Lead messaging rather than sales. Here is how it works:
  • Create a antiques merchant account and choose "Direct Leads" as your Payment Method.

  • Confirm your email, login, and click Add Product or Fast Add.

  • Your listing will appear on the site without an Add To Cart button. In its place, there will be an invitation for visitors to contact you through the Sell The Antiques messaging system. There is no charge to communicate with visitors regarding information, services that you offer, non-physical products, large inventory negotiation, or whatever -- as long as you do not exchange personal contact information with them.

  • If you want to exchange personal contact information (ie: close the deal or charge money), then you must pay a $0.00 Direct Lead fee.

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How do I get a refund?

First, contact the seller to request a refund. Navigate to the seller's page by clicking their Company Name at the left side menu, or by finding the product page for the item you purchased. Click the Contact Seller icon, or the Questions about this item? link, or the Ask the seller a question link and then complete the contact form to request your refund. If the seller is not agreeable to refund your purchase, then you should instigate a charge dispute through PayPal Transaction Dispute or Paymate Client Services Inquiry.

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I am a seller. What can I do to increase my sales?

You can increase sales by:
  1. Lower your prices. Since we display your item listings on search engines and to the public together with pricing information, you will get more clicks to your items and more sales if you lower your prices. Offer a lower price than any competitor, and you will get the most sales.
  2. Complete data. Make sure that your UPC code, MPN, ISBN, and other information are correctly entered in the Seller area. This helps us to get your listing out to the public.
  3. Good unique content. It will help to increase sales if you provide an accurate and unique description, details, photos, and even closeup photos of your items for sale. Don't copy information from other sites to use for your listing, because that will lower the ranking of your page. Write your own unique description for the items you are selling. The seller area allows you to specify and upload any number of closeup images along with your product listing. We will automatically create thumbnail images of your photos and those will be displayed on your product details page. When a visitor clicks on one of your thumbnail images, they can view the closeup images.
  4. Popular items and/or large inventory. Sellers who make the largest number of sales are often boasting a very popular item for a competitively low price, or a large inventory of various items. Our best seller currently has an inventory of several thousand items or more. If you have a variety of items for sale, you can create a database file and easily import it using Mass Import in the seller area.
  5. Use your referral URL (you earn commission for all sales referred by you!). Post your referral URL in FaceBook and Blogs. This will increase the ranking of your company page, and in turn your sales will increase. When a customer clicks through your referral URL, you get 0% of the total amount of every sale (maximum $0 per order) of either yours or any seller's items!

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How can I remove my email address?

Login to the Seller area, click Edit Profile, remove your email address, and SUBMIT.

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What can I do to appear on your home page?

The highest listings on our home page are reserved for top sellers only. This means that the products which have made the most sales within 30 days will always get the highest listing.

If you want your link to appear on our home page, but you cannot compete with the top sellers, you can still get your link to appear on our home page if you follow these instructions:
  1. Even if you do not compete with the top best sellers, you may still get your link to appear on the home page Best Sellers list underneath that. To find out how many sales you need to make within 30 days in order to appear on the home page Best Sellers list, check the numbers under Sales in 30 days. If you can equal or beat the lowest number under Sales in 30 days, then you just need to gain enough sales to equal or beat that. Simply drive some traffic to your Sell The Antiques referral URL (you earn commission for all sales referred by you!) until you beat or match the number of sales required. Now see your listing displayed on the home page Best Sellers list!
  2. Even without making any sales at all, your link can appear at the top of our home page if you simply talk with people on Facebook. Go to your company page on Sell The Antiques (the same page as your referral URL) and find your Facebook comments box. Make sure that Post to Facebook is checked, and type something. Recommend your company, start a conversation, or simply wish people a Happy New Year. As you do, all recent Facebook activity is displayed at the top of our home page along with a link to you!
  3. The more traffic that you drive to your referral URL at Sell The Antiques (you earn commission for all sales referred by you!), the more commission, sales, and Facebook activity that will result. A competing number of recent sales of your items can get you boldly displayed at the top of our home page. A few recent sales can get your link displayed on our home page Best Sellers list. And the more Facebook activity which results from your traffic, the more your link will appear at the top of our home page.

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How can I add description and images?

This is easily done in the Sell The Antiques Seller area. Assuming you have already created products using Fast Add, and you just want to add description and images, simply follow these steps:
  • Login to the Sell The Antiques Seller area.
  • Click View Products.
  • Click SUBMIT.
  • Click EDIT.
  • Follow the instructions to add description and images.

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